COLUMBIA Sportswear Company

Columbia Sportswear Company guarantees the product to be free from defects in material and workmanship for as long as you, the original purchaser, own the product.  The warranty applies when the product is used for its intended purpose under normal conditions, and does not cover damage caused by misuse, abuse, neglect, accidents, laundering, the natural breakdown of materials over time, improprer handling, or common carrier damage.  If defective, Columbia will repair or replace the product with a comparaible product at Columbia's option.  For repair, send the product, freight prepaid, to the following address with a copy of your proof of purchase and a cover letter with your name, address, daytime phone number and a description of the problem to:  Columbia Sportswear Company, 4 Star Distribution Center, Attention: Warranty Department, 2001 Northern Star Way, Robards, KY 42452 (270)521-8000.

Ivar

High Sierra Warranty

High Sierra warrants its bags to the original owner against defects in materials or workmanship under normal recreational use.  If a warranted product fails due to a material or manufacturing defect, High Sierra will repair or replace the product at High Sierra’s option.  This warranty does not include bags or products with wheels, which have a 5-year warranty.  This warranty covers only defects in materials and workmanship.  It does not cover normal wear and tear, accidents, normal fading, abuse, negligence and misuse or airline damage. To obtain warranty service you will need to contact High Sierra at 1-800-323-9590.  You will be issued a return authorization number to return your product for warranty repair.  After obtaining a return authorization number write the RA# on the outside of the carton and also on a packing slip with the item and the reason for the return.  The product is to be sent prepaid (preferably UPS) to High Sierra Sport Co. 880 Corporate Woods Parkway, Vernon Hills, IL  60061.

JanSport U.S.--Universal Warranty

JanSport Outdoor Equipment and Luggage is warranted to be free from defects in materials and workmanship for the life of the product.  Our warranty applies when the product is used for the purpose intended, under normal conditions, and does not apply to damages caused by typical wear and tear over time, unreasonable use, accidents or neglect.  Equipment and Apparel products should be sent to JanSport attn: Warranty Dept, 1202 Shuksan Way, Everett, WA 98203.  Please include your name, address and phone number (including area code) with the item along with a description of the problem.  Do not send luggage without first contacting our Luggage Warranty/Service Center at (800)426-9227 X4047, or visit our website at www.jansport.com for return instructions.  Products repaired or replaced under warranty will be returned free of charge.  For more information on JanSports Warranty call (800)426-9227 or (425)407-4040.

Samsonite®

WARRANTY: 
Samsonite® guarantees these products will be free from defects in material and workmanship for three years from the date of original purchase.  If such a defect appears during the warranty period, Samsonite® will repair or replace (at its option) the product without charge. Simply write to Samsonite explaining the defect including proof of purchase and Samsonite® will let you know where to send the product. Contact Samsonite Corporation: Attention: Product Service, 11200 East 45th Avenue, Denver, Colorado 80239-3018.  Naturally this commitment does not cover normal wear and tear, misuse or neglect of the product, or damages by a common carrier.  This warranty give you specific legal rights and you may also have other rights which vary from state to state.

O Yikes!

Defective products may be exchanged up to one year after receipt. A return authorization number (RMA#) must accompany all returns to O Yikes! before they can be processed.  Contact O Yikes! for a RMA#.  The product must be shipped within 3 days of receiving the RMA#.  When returning merchandise, enclose the original packing slip and note the RMA#.  O Yikes! will exchange or refund the goods only if the items returned are unused and in its original condition and packaging.  O'Yikes! will arrange for return of goods.  Upon confirmed arrival and examination of your return, a full refund or replacement order will be sent.  Failure to comply will revoke your opportunity to return products. info@oyikes.com

Sumdex--Warranty  

Sumdex warrants to the original purchaser that its products are free from defects in materials or workmanship. In case there is a defect in materials or workmanship, Sumdex will repair or replace (at the manufacturer's discretion) the product with a comparable model. Should you have a question, or need repair, simply contact Sumdex by mail, explaining the defect and include the proof of purchase, your name, complete address and daytime phone number.  A Sumdex customer service representative will inform you where to mail your luggage, prepaid for warranty evaluation. This warranty does not cover normal wear, accidental damage, misuse, abuse, improper care or alteration, and excludes claims for incidental or consequential loss. 

If you have additional questions or comments of any kind, please let us know or contact us at: Sumdex, Inc. (USA)13460 Brooks DriveBaldwin Park, CA 91706

Timberland®

Only quality workmanship and premium materials go into everything Timberland® makes. All Timberland® products are covered under warranty against material and manufacturing defects (this is not a guarantee against wear and tear). If your Timberland® product is defective, we'll make things right. We will be happy to replace the item if a member of our quality inspection team finds it defective. If it is not found to be defective, we will return it to you as soon as possible.  Please contact our Customer Service team: Telephone: 1-888-802-9947; E-mail: onlineservice@timberland.com

 McKlein USA

McKlein products are covered by a limited lifetime warranty, excluding the P Series, which is covered by a one year warranty.  McKlein will cover the damage to your product caused by a defect in the workmanship or quality of the materials.  McKlein holds the right to either repair or replace the product.  The McKlein warranty does not cover damage resulting from abuse, neglect, improper handling or common carrier damage.  Ordinary wear and tear is also not covered under this warranty.  Moving parts such as wheels, handles and mechanical parts are covered under a one year warranty. 

In the unlikely event that a problem arises as a result of a defect in materials or workmanship, McKlein pledges to promptly repair the item at its expense (or replace it if it cannot be repaired). For questions regarding repairs, call McKleinUSA at toll-free 1.877.McKlein (625-5346) or email customer service at: info@McKleinUSA.com.